WordPress
Maintenance
Plans

It really depends on the site. Simple sites are extremely easy to update, so much so that it’s just a push button process. One the other hand, highly customized sites or WooCommerce sites may have custom update processes, that need to be carefully developed and implemented, and can take hours to perform. However, no matter how complicated the process is, they should all be done with no downtime for the site itself.

Yes we do! We are WooCommerce experts. We manage and develop tons of WooCommerce sites for our customers in a variety of industries. Some of these sites have highly customized checkout processes, or various business models that don’t quite fit the WooCommerce mold. We’ve successfully helped our clients manage and improve these sites, and we’ve got the testimonials to prove it.

Wordpress websites are extremely popular on the internet today, and that makes them as target for hackers. One of the best ways to make sure your site is secure is to keep it updated on a monthly or even weekly basis. Additionally, if your site sees a lot of content additions it can slow down over time and require speed optimizations. Usually updating your site is as simple as clicking a button in the admin, but sometimes an incompatible update can break your site, leaving it unresponsive. That’s why if your business depends on your WordPress site, you absolutely need a WordPress maintenance plan.

Of course! Plan hours apply to any of our other services. Which may include, speed improvements, plugin recommendations, UI/UX work, or even SEO improvements. Just let us know and we can help you out.

WordPress maintenance is the ongoing programming and development work to keep a site updated and optimized. WordPress maintenance can also refer to the work that goes into clearing the technical debt incurred from previous development efforts, as well as ongoing development efforts.

In all plans, we include the basics you need to keep your site updated, secured and fully backed up. As you move up in our plan structure, we add in custom development hours, speed optimization, and other consulting services.

It’s really simple. Depending on your plan, each month you have a certain number of hours that you can use for maintenance or custom work. If you don’t use those hours they roll over to the next month. We’ll let you know each month what your hours are, and give you estimates for any support tasks you have in our system. That way you can budget your hours and task as needed. As always, if you ever need to cancel your plan, we refund any unused hours. There’s absolutely no obligation.

Simply put: we fix it. Sometimes this can happen when plugins get extremely out of date, or are very customized. No problem. We can pinpoint the problem, and figure out a workaround, as well as preventing the update error from happening again.

Yes. The type of hosting that we will recommend and the price will vary drastically from site to site. Let’s schedule a time to discuss your specific needs and we can determine the best hosting plan for your specific situation.

Unfortunately, we do not. Each plan is tailored to each of your sites and each plan covers 1 website (domain) only.

As many as you like. You plan size determines the pace at which we can work on your support requests. Need to book more work than your current plan? Level up to our ENTERPRISE plan, and you can have a dedicated development team. Talk about getting things done!

We do not offer any refunds on work that we have done. You are able to cancel your plan at anytime and we will stop our billing and will not bill you on the next monthly cycle.

The simple answer is no, it does not. Since every site is different in scope and their goals they typically have a handful of different plugins. We empower our clients by letting them maintain the keys to their plugins so that if they decide to use another company or developer they will be able to take their keys and plugins with them.

We monitor all of our maintenance sites 24/7. In the unlikely event that your site goes down, our developers are notified immediately, and begin working on the issue to get it back up. 

Yes. We work with a lot of sites and know about a lot of plugins. Our team will be able to recommend plugins that we have seen work that could work for your site too. Of if you have a plugin and want to know if it will solve a specific problem that you have, ask us and we can give you our input on it.

The SILVER and GOLD plans cover a single website. Our CUSTOM plans can be setup to handle as many websites as you need.